Company thesis
Why We Started Locatail
The customer-service AI problem is no longer getting a model to answer. It is making the right workflow reliable, affordable, and deployable.
BLOG
Systems, not
science fiction.
What we are learning about building retail agents that can be measured, controlled, and deployed.
Product research
Bounded Workflows Beat Brute-Force Scale
Specialist agents do not need to win every benchmark. They need to win the workflow they were hired to complete.
Paper notes
What Typhoon-S Teaches Us About Sovereign Agents
A bounded legal-agent result shows what small, locally grounded systems can do—and why the caveat is as important as the score.